Terms of service

This website is operated by My Good Dose. Throughout the site, the terms “we”, “us” and “our” refer to My Good Dose. My Good Dose offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services. If these Terms are considered an offer, acceptance is expressly limited to these Terms.

Any new features or tools added to the current store shall also be subject to the Terms. You can review the most current version of the Terms at any time on this page. We reserve the right to update, change or replace any part of these Terms by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform that allows us to sell our products and Services to you.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, or you are the age of majority and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms, viruses, or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse Service to anyone for any reason at any time.
You understand that your content (not including credit card information) may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without express written permission by us.
Headings used in this agreement are for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material is provided for general information only and should not be relied upon as the sole basis for decisions without consulting primary, more accurate, complete, or timely sources. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information is not current and is provided for reference only. We reserve the right to modify contents at any time, but have no obligation to update information. You agree it is your responsibility to monitor changes.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice.
We shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 – PRODUCTS OR SERVICES (if applicable)

Certain products or Services may be available exclusively online through the website. These products or Services may have limited quantities and are subject to our Return & Refund Policy.
We have made every effort to display as accurately as possible the colors and images of our products. We cannot guarantee that your device’s display of any color will be accurate.
We reserve the right—but are not obligated—to limit sales of our products or Services to any person, geographic region or jurisdiction, on a case-by-case basis. We may limit quantities of any products or Services. All descriptions and pricing are subject to change at any time without notice, at our sole discretion. We may discontinue any product at any time. Any offer for any product or Service made on this site is void where prohibited.
We do not warrant that the quality of any products, Services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order, including orders under the same account, credit card, and/or billing/shipping address. If we make a change to or cancel an order, we may attempt to notify you via the email and/or billing address/phone number provided at the time of order. We reserve the right to limit or prohibit orders that, in our judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store, and promptly update your account and other information (including email address and payment details) so we can complete transactions and contact you as needed.
For more details, please review our Return & Refund Policy.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools over which we neither monitor nor have control. You acknowledge and agree that we provide access to such tools “as is” and “as available” without warranties, representations or conditions of any kind and without endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion, and you should ensure you are familiar with and approve the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new Services and/or features (including the release of new tools and resources); such new features and/or Services shall also be subject to these Terms.

SECTION 8 – THIRD-PARTY LINKS

Certain content, products and Services available via our Service may include materials from third parties. Third-party links may direct you to websites not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or Services of third parties.
We are not liable for any harm or damages related to the purchase or use of goods, Services, resources, content, or any other transactions made in connection with third-party websites. Please review the third party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.

SECTION 9 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain submissions (e.g., contest entries) or without a request you send creative ideas, suggestions, proposals, plans, or other materials (collectively, “comments”), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for comments; or (3) to respond.
We may, but have no obligation to, monitor, edit or remove content we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or that violates any party’s intellectual property or these Terms.
You agree your comments will not violate any right of any third party, including copyright, trademark, privacy, personality or other personal/proprietary right; will not contain unlawful, abusive or obscene material; and will not contain any virus or malware. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of comments. You are solely responsible for comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third party.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including, without limitation, pricing information, except as required by law. No specified update or refresh date should be taken to indicate that all information has been modified or updated.

SECTION 12 – PROHIBITED USES

In addition to other prohibitions set forth in these Terms, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate; (f) to submit false or misleading information; (g) to upload or transmit viruses or malicious code; (h) to collect or track personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent security features. We reserve the right to terminate your use of the Service for violating any prohibited uses.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our Service will be uninterrupted, timely, secure or error-free.
We do not warrant that results that may be obtained from the use of the Service will be accurate or reliable.
You agree that from time to time we may remove the Service for indefinite periods or cancel the Service at any time, without notice.
You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and Services delivered to you through the Service are (except as expressly stated by us) provided “as is” and “as available,” without representations, warranties or conditions of any kind, either express or implied, including implied warranties/conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall My Good Dose, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of the Service or any products procured using the Service, or for any other claim related in any way to your use of the Service or any product, including, but not limited to, any errors or omissions in content, or any loss or damage incurred as a result of the use of the Service or any content (or product) posted, transmitted, or otherwise made available via the Service, even if advised of the possibility. Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

SECTION 14 – INDEMNIFICATION

You agree to indemnify, defend and hold harmless My Good Dose and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms or the documents they incorporate by reference, or your violation of any law or the rights of a third party.

SECTION 15 – SEVERABILITY

If any provision of these Terms is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed; such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 16 – TERMINATION

Obligations and liabilities incurred prior to termination shall survive termination for all purposes.
These Terms are effective unless and until terminated by either you or us. You may terminate these Terms at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect you have failed, to comply with any term or provision, we may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or may deny you access to our Services (or any part thereof).

SECTION 17 – ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision shall not constitute a waiver.
These Terms and any policies or operating rules posted by us on this site or in respect to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior agreements, communications and proposals, whether oral or written, between you and us (including prior versions of the Terms).
Any ambiguities in interpretation shall not be construed against the drafting party.

SECTION 18 – GOVERNING LAW

These Terms and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the United States.

SECTION 19 – CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms at any time on this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes constitutes acceptance of those changes.

SECTION 20 – CONTACT INFORMATION

Questions about the Terms of Service should be sent to: mygooddose@gmail.com
Our contact information is posted below:
mygooddose@gmail.com

SECTION 21 – SUBSCRIPTION TERMS AND CANCELLATION POLICY

3-Month Minimum Commitment & Cancellation Policy

1. The Conditional Discount By selecting the "Subscribe & Save" option, you acknowledge that you are receiving a 25% discount on each order. This discount is provided strictly contingent upon a minimum commitment of three (3) consecutive orders.

2. Flexibility & Notice Requirements You may pause, skip, or cancel your subscription at any time.

  • 24-Hour Notice Rule: To pause or modify a specific shipment, you must contact us at least 24 hours prior to your scheduled renewal date or do this via customer portal.

  • Late Requests: If you contact us after a charge has been processed, we cannot guarantee that we can stop the shipment. If the order has already entered our shipping queue, it cannot be cancelled.

3. Early Cancellation & Refund Logic If you choose to cancel before your third order has been fulfilled, you agree to pay a "Discount Recovery Adjustment." This amount is equal to the savings you received on previous orders (the difference between the Standard Price and the Subscription Price).

How we handle the charges:

  • Scenario A (Cancellation via Invoice): If you cancel between billing cycles, we will send you an invoice for the adjustment.

  • Scenario B (Cancellation after a Charge): If you request cancellation after a renewal charge has occurred but before the order has shipped, we will cancel the current shipment and issue a Partial Refund.

    • The Math: We will refund the amount you just paid, minus the Discount Recovery Adjustment owed from your previous orders.

    • (Net Result: You get your money back for the undelivered product, less the price adjustment for the previous delivered products).

4. Renewal After Commitment Once your third order has been successfully processed, your subscription commitment is complete. Your plan will continue on a month-to-month basis, and you will retain your 25% discount for all future orders.

  • No Further Obligations: You may cancel, pause, or adjust your delivery frequency at any time without penalty.

Questions or Special Requests? For any further questions, to pause a specific shipment, or to find a customized solution for your specific needs, please email us directly at customer@mygooddose.com.

 

SECTION 22 - SMS/MMS MOBILE MESSAGE MARKETING PROGRAM TERMS AND CONDITIONS


We are offering a mobile messaging program (the "Program"), which you
agree to use and participate in subject to these Mobile Messaging
Terms and Conditions and Privacy Policy (the "Agreement"). By opting
in to or participating in any of our Programs, you accept and agree to
these terms and conditions, including, without limitation, your
agreement to resolve any disputes with us through binding,
individual-only arbitration, as detailed in the "Dispute Resolution"
section below. This Agreement is limited to the program and is not
intended to modify other Terms and Conditions or Privacy Policy that
may govern the relationship between you and Us in other contexts.


The Program allows users to receive SMS/MMS mobile messages by
affirmatively opting into the program, such as through online or
application-based enrollment forms. Regardless of the opt-in method
you utilized to join the Program, you agree that this Agreement
applies to your participation in the program. By participating in the
program, you agree to receive automated or prerecorded marketing
mobile messages at the phone number associated with your opt-in, and
you understand that consent is not required to make any purchase from
Us. While you consent to receive messages sent using an autodialer,
the foregoing shall not be interpreted to suggest or imply that any or
all of our mobile messages are sent using an automatic telephone
dialing system ("ATDS" or "autodialer").


If you do not wish to continue participating in the Program or no
longer agree to this Agreement, you agree to reply STOP to any mobile
text message from Us in order to opt out of the program. You may
receive an additional mobile message confirming your decision to
opt-out. You understand and agree that the foregoing options are the
only reasonable methods of opting out. You understand and agree that
attempting to opt out by texting other words or verbally requesting
one of our team members to remove you from our list is not accounted
for as a reasonable means of opting out.


You acknowledge that the message frequency is various and that consent
is not a condition to purchase. The program involves recurring mobile
messages, and additional mobile messages may be sent periodically
based on your interaction with us.


You must have a wireless device of your own, be capable of two-way conversation.