Privacy policy

This Privacy Policy describes how My Good Dose (“the Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from mygooddose.com (the “Site”) or otherwise communicate with us regarding the Site (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources. The type of information depends on how you interact with us.

In addition to the specific uses set out below, we may use the information we collect to:

  • Communicate with you

  • Provide and improve the Services

  • Comply with legal obligations

  • Enforce terms of service

  • Protect our rights and the rights of our users

What Personal Information We Collect

Information You Provide Directly

  • Contact details: name, address, phone number, email

  • Order details: billing/shipping address, payment confirmation, order history

  • Account details: username, password, security questions

  • Customer support info: any information you share with us when contacting support

Information About Your Usage

We may automatically collect certain data through cookies and similar technologies (“Cookies”), such as:

  • Device and browser details

  • Network connection data

  • IP address

  • Interaction and usage data

Information from Third Parties

We may receive information about you from vendors and service providers, including:

  • Shopify (for powering our store)

  • Payment processors (e.g., card/bank details to complete your purchase)

  • Marketing and analytics partners (through tracking technologies like cookies, pixels, and beacons)

How We Use Your Personal Information

  • Providing Products & Services: Process payments, fulfill orders, ship products, manage your account, and handle returns/exchanges.

  • Marketing & Advertising: Send promotions by email, text, or mail; personalize advertising.

  • Security & Fraud Prevention: Detect and prevent fraud or unauthorized activity.

  • Customer Support & Improvement: Respond to inquiries and improve the Services.

Cookies

We use Cookies to power and improve our Site, remember preferences, analyze interactions, and tailor marketing. For Shopify’s cookie details, see: Shopify Cookies Policy.

Most browsers accept Cookies by default. You can manage them in your browser settings, but disabling them may affect Site performance.

Our Site recognizes the Global Privacy Control (GPC) signal. If enabled, we will treat it as a request to opt out of targeted advertising where legally required.

How We Disclose Personal Information

We may share personal information with:

  • Vendors and service providers (IT, payment processing, fulfillment, analytics, support)

  • Business/marketing partners

  • Affiliates within our corporate group

  • When legally required (e.g., subpoenas, investigations)

  • In connection with business transactions (e.g., mergers or acquisitions)

We do not sell sensitive personal information. Any “sharing” or “sale” of personal information under privacy law is limited to marketing/advertising purposes.

Third-Party Links

Our Site may link to third-party sites. We are not responsible for their privacy practices. Please review their policies before sharing information.

Children’s Data

Our Services are not intended for children, and we do not knowingly collect personal information from individuals under 16.

Security & Retention

We use commercially reasonable measures to protect your information, but no system is 100% secure.

We retain personal information as long as necessary to provide services, comply with legal obligations, or resolve disputes.

Your Rights

Depending on your location, you may have rights such as:

  • Access / Know what data we hold

  • Request deletion

  • Request correction

  • Data portability

  • Opt-out of targeted advertising or data sharing

  • Restrict processing

  • Withdraw consent (where applicable)

  • Appeal decisions

  • Manage communication preferences

You may exercise these rights via our Site or by contacting us directly. We may require verification of your identity.

Complaints

If you have concerns, please contact us using the details below. You may also escalate to your local data protection authority if unsatisfied with our response.

International Users

Your information may be transferred and processed outside your country. For EU/UK transfers, we rely on Standard Contractual Clauses or equivalent safeguards.


SMS / MMS TEXT MESSAGE MARKETING PROGRAM PRIVACY POLICY

Your privacy is extremely important to us. We will only use the information you provide through the Program to transmit your mobile messages and respond to you, if necessary. This includes but is not limited to, sharing information with platform providers, phone companies (carriers), and other vendors who assist us in the delivery of mobile messages. 
WE DO NOT SELL, RENT, LOAN, TRADE, LEASE, OR OTHERWISE TRANSFER FOR PROFIT ANY PHONE NUMBERS OR CUSTOMER INFORMATION COLLECTED THROUGH THE PROGRAM TO ANY THIRD PARTY.
Nonetheless, We reserve the right at all times to disclose any information as necessary to satisfy any law, regulation, or governmental request, to avoid liability, or to protect our rights or property. When you complete forms online or otherwise provide us with information in connection with the program, you agree to provide accurate, complete, and true information. You agree not to use a false or misleading name or a name that you are not authorized to use. If, in Our sole discretion, We believe that any such information is untrue, inaccurate, or incomplete, or you have opted into the Program for an ulterior purpose, We may refuse you access to the program and pursue any appropriate legal remedies.
California Civil Code Section 1798.83 and The General Data Protection Regulation 2016/679 (GDPR) allow users of the program who are California or European Union residents to request certain information regarding our disclosure of the information you provide through the Program to third parties for their direct marketing purposes.

Contact us at the following address to make a request:
Luffy Media Inc. DBA MyGoodDose Wellness
5307 Victoria Drive #358, Vancouver British Columbia V5P 3V6, Canada
info@mygooddose.com